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Executive Portfolio & Leadership

Rhys Myrdal

Managing Director at 1 Call Claims Solutions. Driving technological integration, operational efficiency, and client satisfaction across the insurance sector.

Focus

Core Expertise

Specialized leadership pillars driving industry innovation, digital transformation, and market growth.

01

Executive Leadership

Strategic leadership focused on process optimization, claim handling standards, and organizational growth.

  • Managing Director Leadership
  • Lean & Six Sigma Workflow
  • Operational Cost Reduction
  • Cross-Department Mentorship
02

InsurTech & Innovation

Bridging traditional practices with AI, machine learning, and cloud-based claim tracking environments.

  • Cloud-Based Tracking Systems
  • AI & Automation Integration
  • Processing Time Optimization
  • Error Reduction & Analytics
03

Business Development

Proven background in client acquisitions, sales strategy, market expansion, and brand management.

  • Strategic Sales Growth
  • Marketing Degree (CPUT)
  • Key Account Retention
  • Industry Relationship Building

Overview

Professional Background

Based in Cape Town, Western Cape, South Africa. Over 15 years driving leadership and operational evolution.

Rhys Myrdal serves as the Managing Director at 1 Call Claims Solutions, leading innovative strategies to streamline insurance claim processes and elevate standard benchmarks for client satisfaction.

Holding a Marketing Degree from the Cape Peninsula University of Technology (CPUT), Rhys combines a foundation in market dynamics and consumer psychology with deep operational domain knowledge across underwriting, risk assessment, and sales development.

Under his direction, organizations have achieved sustained growth, embraced AI-driven processing workflows, and consistently maintained satisfaction rates surpassing 90%.

15+
Years Industry Experience
50%
Processing Speed Improvement
90%+
Client Satisfaction Score
20%
Lean Cost Reduction

Portfolio

Selected Achievements

Key career milestones and digital transformation initiatives.

InsurTech Leadership

Claims System Digitization

Integrated cloud-based real-time tracking and automated AI workflows at 1 Call Claims Solutions.

1 Call Claims Solutions
Operations

Lean Workflow Implementation

Spearheaded cross-departmental efficiency programs that slashed operational expenses by 20% over two years.

Operational Excellence
Business Growth

Salesperson of the Year

Recognized for delivering a 30% annual sales boost and expanding overall account acquisition by 25%.

Business Development

Academic Foundation

Education

Bachelor's Degree in Marketing
Cape Peninsula University of Technology (CPUT)

Comprehensive curriculum covering digital marketing, consumer psychology, brand architecture, and data-driven market strategy.

Contact

Executive Details

Current RoleManaging Director
Company1 Call Claims Solutions
LocationCape Town, South Africa